Why most LMS rollouts underdeliver in year one
Most organizations don't fail at the technology — they fail at knowing what to build before the technology arrives. After auditing a dozen Moodle deployments, the same three structural gaps explain almost every disappointment in year one.
1 · The course catalog is built before the audience is.
The natural instinct is to start with content. Convert what's already in PowerPoint, ship it, see what happens. The result is a catalog of legacy content uploaded into a new system — and learners who can already tell.
2 · Reporting is configured for IT, not for managers.
By default the dashboards answer 'is the system working?' — not 'is the training working?' They're two different questions and they need two different views.
3 · No one owns the rollout after launch.
A successful rollout needs a single owner who is measured on adoption, not on go-live. Without one, the platform drifts back to where the legacy system was.
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