Field notes/Article 02
Playbook · 8 min read

Power Automate vs custom code: when to choose what

PI
Process Intelligence Team
Apr 24, 2026
ARTICLE COVER

Both approaches solve real problems. The choice depends on the workflow's lifetime, the cost of change, and who needs to own it after launch.

Pick low-code when the process is owned by the business

Approval flows, document routing, and form processing rarely need custom code. The business team should be able to adjust the rules.

Pick custom code when integration is the hard part

When the workflow crosses several systems with non-trivial data shapes, the value is in the integration logic — and that's worth maintaining as code.

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