EN
MNProcess
Re-engineering.
People spend hours every week on manual processes. We assess and apply innovative thinking to re-engineer the old workflows running in your organization — as long as you can remember.
average weekly hours / employee spent on tasks that could be automated
of routine business processes have automation potential, by our audit average
typical days from audit kickoff to a live re-engineered workflow in production
Click to flip
between old and new.
One real workflow we re-engineered. Seven steps became four. Six days became forty minutes.
CASE · Onboarding intake flow, banking client · Q4 2025
Six smells that
say "re-engineer this."
If you see two or more in one workflow, the cost of leaving it alone is almost certainly higher than the cost of redesigning it.
Copy-paste between systems
Same data lives in 3 places, kept in sync by humans.
Email-driven approvals
Decisions buried in inboxes, no audit trail.
Spreadsheet of record
A workbook is the source of truth — and it's locked by one person.
Manual reporting cycles
Someone spends Monday morning rebuilding last week's numbers.
Swivel-chair workflows
Switch app, copy field, switch back, paste — repeat 40 times a day.
Tribal knowledge
The process only works because Sarah knows the 7 exceptions.
Five phases. Two to six weeks.
Same shape every time. The output is a redesigned workflow, the supporting tech, and the people trained to run it.
Discover
Sit with the team. Shadow the work. Map what actually happens — not what the SOP says.
Measure
Cycle time, handoffs, rework rate, time-to-decision. Numbers before opinions.
Question
Why does this step exist? What would break if we removed it? Five whys, applied with respect.
Redesign
Fewer steps, fewer systems, fewer humans-as-data-routers. Automate the parts a machine should own.
Implement
Build it, train people, run it in parallel, switch over. Measure again.
Deliverables you
can act on.
Not a slide deck that sits in a SharePoint. A working redesigned process and the supporting build, handed over.
Current-state process map
How the work actually flows today, including the exceptions.
Pain & cost analysis
Time, money, and risk attached to each handoff.
Re-engineered design
The new workflow, the systems it touches, the automations it needs.
Build & rollout plan
Sequenced work, owners, milestones, and a measurable cutover.
Trained team
Documented playbook + live training; we stay through go-live.
Tell us the process
that costs you the most.
One workshop. We'll map it, redesign it, and show you what's possible — before you commit to anything.
Book a process audit